Registered NDIS-provider since 2016
1M+ support hours delivered across Australia
4.7 star Google rating
Enjoy life with the right support
We are proud to be a registered NDIS disability and aged care provider helping people who need assistance make meaningful connections with the highest quality carers in their local area.

Social care
Companionship
Getting out and about
Event buddy
Hobbies & interests
Fitness & exercise
Household tasks

Personal care
Moving safely
Meal assistance
Showering & hygiene
Dressing & grooming
Medication reminders

Aged care
Help at home
Transport to appointments
Shopping assistance
Meals & cooking
Staying independent
Discover support workers near you
With over 10,000 Like Family support workers throughout NSW, Victoria, Queensland and South Australia, we'll find the right match for you. You can explore profiles by age, location, support experience and even interests!

Our story
“Medical care was essential. But what my parents really needed was someone to spend time with, someone to help them stay part of their community“:
When Mat was 26, both his mum and dad were diagnosed with serious illness at the same time. He and his partner, Jenna, quickly realised the gap wasn’t clinical, it was human. Someone to share a cup of tea with and someone to notice how their day had actually been. Most importantly, someone like family, for the moments they couldn’t be there themselves.
That’s the reason Like Family exists. To be the place you can find someone you'd trust to show up for your loved ones the way you would.
Co-founder Mat and his parents
How it works

Tell us what matters
A short conversation about routines, interests and what good support actually looks like for you, not just a needs checklist.

Meet before you decide
Up to 5 Free Social Carer Meet & Greets, so you know it’s the right fit before anything is booked or paid for.

Settle into a rhythm
Regular visits with the same familiar face. One app to manage it all, one team to call if anything needs to change.
We make sure every connection is built on trust, compatibility and genuine care

Carefully vetted Social Carers
We turn away more applicants than we accept. Every Social Carer is someone we’d genuinely trust with our own family, not just someone who passed a checklist

5 Free Meet & Greets
Meet your Social Carer matches in person or by video before anything is booked or committed. It’s a two-way conversation, so you both get to know each other.

Support that knows you
Our Customer Care team is there from your first call to every booking after. You’re never re-explaining yourself to someone new.
Our pricing is simple and transparent
Some providers advertise a lower hourly rate, then add a service fee once you book, we ensure our prices are always truthful and transparent, no hidden surprises.
Explore for yourself
Calculate your budget savings
Frequently asked questions
Where is Like Family located?
We have support workers across Victoria, New South Wales, Queensland and South Australia. We also offer phone and video bookings if you live out of area.
Is Like Family a registered NDIS provider?
Yes, and we have been since 2016! This means we can provide social support services to agency, plan managed and self-managed NDIS participants.
Why are your rates so much lower than the NDIS Price Limit?
We can offer more affordable rates because we specialise in social and community support (and don't offer medical care). Our focus on community participation is designed to maximise the amount of care you receive, so you can set bigger and better goals for your Core Support and Capacity Building plans.
Can I use my NDIS funding with Like Family?
You can use the following 5 NDIS support categories with us: Assistance with Daily Life, Assistance with Social and Community Participation, Increased Social and Community Participation, Improved Daily Living, Improved Health and Wellbeing.
How you use your funding will depend on what's reasonable and necessary to help you achieve your goals!
Can I use my Home Care Package with Like Family?
We collaborate with a variety of Home Care Package providers, including self-managed options, to offer comprehensive aged care support services. Whether you're managing your care package independently or through a provider, we’ll match you with the ideal support worker.
Are there any services Like Family can't help me with?
Our support workers cannot assist you with activities involving medical care, such as administering medication. They can also not provide professional services, such as legal or financial advice.


