Our insurance policy

To give you added peace of mind when using our platform, we have Public Liability and Group Personal Accident Insurance in place with an A-rated insurer.

This means our Social Carers can rest easy knowing that if an emergency situation arises during a Like Family booking, they are covered. 

Our insurance policy does not cover:

• People under the age of 18 who contract workers directly. Someone over 18 years of age must be engaging and hiring our Social Carers to be covered.
• Work that is arranged or invoiced outside of the Like Family platform.
• Social Carers who are found to be providing services outside of our approved services.
• Transport. Social Carers must have their own car insurance (a minimum of third party insurance) if they wish to provide transport assistance to Members.

More information about insurance can be found by visiting our Help Centre or reading our Terms & Conditions.

If you have any questions about our insurance policy, contact us at hello@likefamily.com.au.