Find aged care workers who feel like family
Stay connected to your community while enjoying greater independence with a Like Family support worker by your side.
Whether you need a lift to an appointment or someone to enjoy a cuppa with, we're here to make every day a little brighter.
Find quality aged care support in your area today!
Our aged care services
Transport
Have a doctor's appointment? Our support workers can help you get there in a safe and timely manner via car or public transport.
Errands
From mailing letters to picking up the weekly groceries, no errand is too big or small for our support workers!
Companionship
Your support worker will do more than just lend a helping hand—they'll provide you with sincere companionship when it's needed most.
Household Tasks
Whether you need assistance with cooking, cleaning or weeding the garden, we can help you get the job done without complaint.
Health & wellbeing
From morning walks to yoga sessions, there are many ways our support workers can help you maintain a healthy, balanced lifestyle.
Community access
Want to go to the beach? Or the farmers markets? Our support workers can help you access your local community with ease.
Get more support hours, no matter your funding
We collaborate with a variety of Home Care Package providers, including self-managed options, to offer comprehensive aged care support services. Whether you're managing your care package independently or through a provider, we’ll match you with the ideal support worker.
What people say about us
We're proud to have an average 4.7/5 Google rating from over 150 reviews
Frequently asked questions
Does Like Family offer medical or personal care?
No, we don't, but we can connect you with appropriate services. We collaborate with a number of care providers so you can get our quality companionship combined with expert nursing and medical care from our partners — all within your budget.
What if I already have a Home Care Package?
That’s okay! Just nominate Like Family, so we can work with your existing arrangement. We offer choice and flexibility in line with Consumer Directed Care.
For information on how to access Australian Government-funded aged care services check out the My Aged Care website.
What if I don't have a Home Care Package?
If you are in the process of waiting for an Aged Care Assessment (ACAT) or Regional Assessment Service (RAS), or you don’t have a Home Care Package, you can still use our services. Many of our Members pay out-of-pocket via credit card and we have flexible payment options available.
For information on how to access Australian Government-funded aged care services check out the My Aged Care website.
Who is eligible for the Commonwealth Home Support Programme?
Eligibility for the Commonwealth Home Support Programme depends on your age and your home care needs. For information on how to access Australian Government-funded aged care services check out the My Aged Care website.
Are there any subscription fees or prepayments?
No. You only pay for the time you spend with your support worker. We do not add additional fees, not even for credit card payments.
Does the price change based on the services provided?
We want to make our pricing as simple and affordable as possible. That's why we charge the same flat hourly rate regardless of what activity you'd like to do and who you work with. However, we do have different weekday and weekend pricing. View our pricing.
My elderly parents want to maintain their independence at home. Can you help?
Of course! We offer a range of services to help people like your parents to live independently. Just select "Friends & Family" when you sign up to Like Family.
What type of vetting do your support workers go through?
All our support workers go through a comprehensive vetting process, including all appropriate industry checks, proof of COVID-19 vaccination and at least 2 glowing references.
What do I need to get started?
Simply provide us with the name and contact details of the person or provider who manages your Home Care Package by emailing us at hello@likefamily.com.au. We’ll do the rest.
Find quality aged care with Like Family today
Our Customer Care team is committed to making your Like Family journey as simple as possible.
Whether you need a hand finding a support worker or want to learn more about our pricing, we’re just an email or phone call away!