Personal care you can trust from someone who truly cares
Our qualified Support Workers support you with everyday routines while protecting your dignity, comfort and independence.
We match you with someone who understands you, not just your care needs.
Why choose Like Family for personal care?
Personal care you can trust
Letting someone into your home is a big step. Every support worker on Like Family completes enhanced safety and qualification checks, including NDIS Worker Screening and either a minimum of Certificate III in Disability or Aged Care, or verified experience delivering personal care.
It means your support comes from someone genuinely qualified and capable.
Clear pricing without the stress
Costs shouldn’t be confusing. Your support worker's rate is upfront, NDIS-friendly and free from hidden fees or lock-ins, so you always know where you stand.
Our rates are designed to stay affordable for Members while ensuring support workers are paid fairly for their skills, qualifications and high standard of care.
Care from people who feel right for you
Great personal care depends on warmth and connection as much as skill. We choose support workers who bring kindness, patience and genuine understanding into every visit.
If you have questions or need a reliable backup, our customer care team is here to support you.
❤️ Kind, connection-first Support Workers
How is Like Family different?
The Like Family promise
We go above and beyond to match members with carers who feel like family, ensuring every connection is built on trust, compatibility, and genuine care.
Only the best
We carefully select carers we’d trust with our own families, accepting fewer applicants to ensure quality.
Five free meet-and-greets
Find your ideal carer without using your support funding.
Dedicated support
Our team is here to help with matching you with the right carer until you feel confident and connected.
How it works
1
Tell us what you need
Our application only takes 5 minutes and lets us know about your needs, hobbies, goals and preferences.
2
Choose your favourite carer
Based on your personality and preferences we’ll show you your best matches. You choose which one you like best.
3
Make your booking
Your first session is free to make sure you get along. Once you’ve found your forever carer, set up hang outs at a frequency that suits you.
4
Manage everything from one handy app
Stay organised and in control with our easy to use app. Track your bookings, communicate with your carers, and access support whenever you need it.
What people say about us
The team at Like Family has been an incredible source of support. Their commitment to customer service really sets them apart.
Mark, Social Carer
Like Family are really like family. I can call on them for anything and they go above and beyond to assist with any supports I need.
Giselle, Member
I love being a member of the Like Family support worker network. I'm always meeting new people and learning new skills whilst helping vulnerable members of the community.
Greta, Social Carer
The Social Carers who support our Josiah have become a valued part of our family. They are generous, fun, easy going and professional. We love them.
Josiah, Member
I have been using Like Family for a couple of years. The systems are easy to use and navigate, allowing me to focus more on the personal connections that make my work so rewarding.
Hugo, Social Carer
Like Family carers are helpful, courteous and keen to make a difference to people's lives. I can get out of the house and enjoy trips around Sydney and increase my mobility at the same time.
Trish, Member
The team at Like Family has been an incredible source of support. Their commitment to customer service really sets them apart.
Mark, Social Carer
Like Family are really like family. I can call on them for anything and they go above and beyond to assist with any supports I need.
Giselle, Member
I love being a member of the Like Family support worker network. I'm always meeting new people and learning new skills whilst helping vulnerable members of the community.
Greta, Social Carer
The Social Carers who support our Josiah have become a valued part of our family. They are generous, fun, easy going and professional. We love them.
Josiah, Member
I have been using Like Family for a couple of years. The systems are easy to use and navigate, allowing me to focus more on the personal connections that make my work so rewarding.
Hugo, Social Carer
Like Family carers are helpful, courteous and keen to make a difference to people's lives. I can get out of the house and enjoy trips around Sydney and increase my mobility at the same time.
Trish, Member
The team at Like Family has been an incredible source of support. Their commitment to customer service really sets them apart.
Mark, Social Carer
Like Family are really like family. I can call on them for anything and they go above and beyond to assist with any supports I need.
Giselle, Member
I love being a member of the Like Family support worker network. I'm always meeting new people and learning new skills whilst helping vulnerable members of the community.
Greta, Social Carer
The Social Carers who support our Josiah have become a valued part of our family. They are generous, fun, easy going and professional. We love them.
Josiah, Member
I have been using Like Family for a couple of years. The systems are easy to use and navigate, allowing me to focus more on the personal connections that make my work so rewarding.
Hugo, Social Carer
Like Family carers are helpful, courteous and keen to make a difference to people's lives. I can get out of the house and enjoy trips around Sydney and increase my mobility at the same time.
Trish, Member
Frequently asked questions
What personal care tasks can a Social Carer help with?
Social Carers with personal care qualifications can support with showering, dressing, toileting, grooming, mobility assistance, meal preparation and medication prompts. If you have specific needs, we will help you find someone with the right skills.
How do I know my Social Carer is qualified?
Social Carers that provide personal care complete an NDIS Worker Screening Check, have a minimum of Certificate III in Aged Care or Disability or reference checks, and ongoing quality monitoring. We also have Safety Assessments in place for every Member to ensure Social Carers can safely support your personal care needs, including mobility assistance, showering, dressing and daily routines.
Can I meet a Social Carer before booking personal care?
Yes. You can arrange a Meet and Greet to get to know a Social Carer before committing to paid support. It is a relaxed way to confirm comfort, trust and personality fit.
What if something goes wrong during a session?
All bookings are insured through Like Family. In the unlikely event of an incident, injury, concern or misunderstanding, our customer care team steps in to help resolve it quickly and transparently.
How does pricing work with my NDIS plan?
Hourly rates for personal care can be found on our pricing page. We provide NDIS-compliant invoices and records, and your budget is only charged after a completed session. No hidden fees and no lock-ins.
What if my regular Social Carer becomes unavailable?
If your Social Carer is sick, on leave or has a change in availability, our team can help you find a suitable backup. This way your routines stay consistent and you are never left without support.