Aged Care Pricing
Find high quality support that feels like family, at flat rates well below IHACPA advised prices. Your budget goes further, which means more hours of support and more independence.
Maximise your budget
Flat rates up to 51% below IHACPA advised prices, with the biggest savings on Sundays and public holidays
Transparent Pricing
Zero hidden fees or unexpected charges
Risk-free payment
You only pay for the services once bookings have been completed and confirmed
Support at Home Pricing
If you are using your Support at Home package, our platform is designed to stretch your budget further, maximising the care hours you receive.
Your Support at Home package is designed to be flexible. Below is how we stretch your budget across two key service categories, compared with the prices advised by IHACPA, the Independent Health and Aged Care Pricing Authority. All Like Family rates below include local transport costs.
Support at Home pricing
Everyday Living & Social Support
All our prices are flat rates, regardless of time of day. Transport costs and provider management fees are included within the rate displayed.
Weekday Hourly Rate
Like Family Rate | $71.00 |
IHACPA advised price | $101.41 |
Save $30.41 (approximately 30% cheaper)
Saturday Hourly Rate
Like Family Rate | $99.00 |
IHACPA advised price | $135.48 |
Save $36.48 (approximately 27% cheaper)
Sunday Hourly Rate
Like Family Rate | $99.00 |
IHACPA advised price | $169.55 |
Save $70.55 (approximately 42% cheaper)
Public Holiday Rate
Like Family Rate | $99.00 |
IHACPA advised price | $203.62 |
Save $104.62 (approximately 66% cheaper)
Personal Care
Personal Care refers to bookings that involve toileting, showering, medication and mobility assistance. Transport costs and provider management fees are included within the rate displayed.
Weekday Hourly Rate
Like Family Rate | $76.00 |
IHACPA advised price | $103.11 |
Save $27.11 (approximately 26% cheaper)
Saturday Hourly Rate
Like Family Rate | $106.00 |
IHACPA advised price | $135.50 |
Save $29.50 (approximately 22% cheaper)
Sunday Hourly Rate
Like Family Rate | $106.00 |
IHACPA advised price | $167.89 |
Save $94.28 (approximately 47% cheaper)
Public Holiday Rate
Like Family Rate | $106.00 |
IHACPA advised price | $200.28 |
Save $94.28 (approximately 47% cheaper)
Co-Payment Clarity: Ensuring your contribution buys more
If the government requires you to make a mandatory co-contribution, that fee is applied as a percentage of the hourly rate for services like social support and everyday living. Clinical services (like nursing) are fully government-subsidised, and from 1 October 2026 so is personal care. Neither requires a co-contribution.
Choosing Like Family for social care and everyday living means you pay less per hour, and your overall package funds stretch further. Personal care has no co-payment from 1 October 2026, and our lower rates mean the funding behind it covers more hours of care.
How a 30% Co-contribution works (using weekday social support)
| IHACPA advised price ($101.41/hr) | |
|---|---|
Your 30% payment | $30.42 |
Net cost to your package | $70.99 |
| Like Family ($71/hr) | |
|---|---|
Your 30% payment | $21.30 (save $9.12) |
Net cost to your package | $49.70 (save $21.29) |
What your $11,000 Package gets you
Even after 10% of your budget is set aside for care management, choosing Like Family gives you more hours of care from the same funding.
With an $11,000 annual budget, that leaves $9,900 for care. At the IHACPA advised price of $101.41/hr, that covers about 1.9 hours of care a week.
At Like Family's weekday rate of $71/hr, it covers about 2.7 hours a week. That is over 40% more care, or roughly 42 extra hours across the year.
Private pay (direct pay) pricing
If you are paying directly, you gain total financial control over your care, completely bypass all mandatory government package management and administration fees, ensuring 100% of your money goes towards your care.
Please note that administration fees and transport are billed separately. Transport is charged at $1 per km.
Everyday Living & Social Support (Private Pay)
Weekday Hourly Rate
Like Family Rate (Social/Everyday Living) | $67 per hour |
IHACPA advised price | $101.41 per hour |
Save $34.41 (approximately 34% cheaper)
Saturday Hourly Rate
Like Family Rate (Social/Everyday Living) | $95.00 per hour |
IHACPA advised price | $135.48 per hour |
Save $40.48 (approximately 30% cheaper)
Sunday Hourly Rate
Like Family Rate (Social/Everyday Living) | $95.00 per hour |
IHACPA advised price | $169.55 per hour |
Save $100.00 (approximately 57% cheaper)
Public Holiday Rate
Like Family Rate (Social/Everyday Living) | $95.00 per hour |
IHACPA advised price | $203.62 per hour |
Save $108.62 (approximately 53% cheaper)
Personal Care (Private Pay)
Weekday Hourly Rate
Like Family Rate (Personal Care) | $72.00 per hour |
IHACPA advised price | $103.11 per hour |
Save $31.11 (approximately 30% cheaper)
Saturday Hourly Rate
Like Family Rate (Personal Care) | $102.00 per hour |
IHACPA advised price | $135.50 per hour |
Save $33.50 (approximately 25% cheaper)
Sunday Hourly Rate
Like Family Rate (Personal Care) | $102.00 per hour |
IHACPA advised price | $167.89 per hour |
Save $65.89 (approximately 39% cheaper)
Public Holiday Rate
Like Family Rate (Personal Care) | $102.00 per hour |
IHACPA advised price | $200.28 per hour |
Save $98.28 (approximately 49% cheaper)
Disclaimer:
Comparison based on IHACPA's Support at Home Pricing Advice 2026–27 unit prices for individual social support and assistance with self-care (weekday prices are for normal working hours). IHACPA advised prices are not price caps, and providers set their own prices.
The rates displayed on this page are proposed by Like Family based on industry benchmarks and our commitment to fairness and peace of mind for both Members and Social Carers. However, these rates are not fixed. Members and Social Carers are welcome to discuss and agree on alternative rates that best suit their individual needs and circumstances. If you wish to alter your rate, please contact us to discuss your preferences.
Meredith, NSW
Like Family has the passionate care without the high price tag. Great value for money for genuine friendly care.
Frequently asked questions
Can I 'top up' my Support at Home package with private payments?
Yes, absolutely. This is one of the biggest advantages of our flexible model. If you reach your annual funding limit or if you want more hours than your package covers, you can seamlessly top up your care hours by paying directly. This ensures your support remains uninterrupted, allowing you to use our highly competitive private pay rates to continue receiving care whenever you need it.
Speak to our friendly customer care team about this.
How does my mandatory co-payment work with your platform?
Our model is designed to make sure your co-payment buys you maximum value.
The Co-Payment Still Applies: If the government assesses you as needing to pay a co-contribution (or co-payment), your Registered Provider (RP) still charges that fee.
The Benefit: Your co-payment is a percentage of the hourly rate, so a lower rate means you pay less each hour. Our rates are up to 51% below IHACPA advised prices, which means your co-payment and your overall package funding both cover more hours of direct care.
The Outcome: Your contribution goes toward time with your Social Carer.
Why are your rates so much lower than traditional providers?
Our entire model is built for value and ease. As a streamlined digital platform, we connect you directly with your Social Carer, removing unnecessary layers of communication, scheduling and bureaucracy that drive up costs.
This low-overhead approach allows us to set flat rates up to 51% below IHACPA advised prices, while still ensuring your Social Carer earns a fair rate and can accept or decline any booking.
Does a lower price mean lower quality care?
Quite the opposite. We believe your control equals higher quality. Our rigorous vetting ensures experience, but the critical difference is the relationship:
- Motivation for Continuity: Our Social Carers are independent and know that continuing a successful working relationship depends directly on your satisfaction. This fosters higher dedication, better punctuality, and consistent quality, unlike traditional employees who are often rotated between dozens of clients and may lack that long-term commitment.
- Your Choice: You choose your own perfect match through our platform, guaranteeing a better connection than traditional arbitrary assignments.
Are there any hidden fees, platform fees, or membership costs?
Absolutely not. Our pricing is completely transparent. We charge zero hidden fees, zero membership fees, and zero annual platform fees. You only pay for the direct hours of care you receive
Do I have to pay my Social Carer directly?
No. All payments are handled securely through our platform. Whether you are paying privately (via credit card) or using your Support at Home funding (via invoicing your Registered Provider), we manage the financial transaction on behalf of the carers so you and your carer can focus purely on the support.
Do you offer Personal Care services (e.g., showering or mobility assistance)?
Yes. We offer a comprehensive range of support, including essential Personal Care services, in addition to Everyday Living and Social Support. Pricing for these services are slightly higher than for social care and Everyday Living as Carers need to be qualified with a Certificate 3 or Certificate 4 or through professional experience and references.
Do you provide Clinical or Nursing services
No, we do not provide clinical or specialised nursing services (such as wound care, medication management requiring RN supervision, or complex allied health treatments). Our platform specialises in high-quality non-clinical support (Social Support, Everyday Living, and Personal Care), which are the services proven to help you maintain independence and stay at home longer.
If you require clinical or nursing support:
- If you have Support at Home Funding: Please contact your Registered Support at Home Provider (RP) directly. They are required to arrange the clinical services you need through your package.
- If you are Private Paying: Please consult with your General Practitioner (GP), who can provide referrals to private, local home nursing agencies or other specialized health providers in your area.
Can I use your platform to find companionship for someone living in a Residential Aged Care facility?
Yes, absolutely! Our platform is an ideal solution for finding personalised social support and companionship for residents in aged care. Residential facilities typically focus on clinical and core care, often leaving a gap in social and meaningful engagement.
You can use our platform to:
- Find a perfect match who shares interests with your loved one.
- Book sessions purely for companionship, activities, outings, or one-on-one time.
- Pay privately for these additional hours of support and connection, ensuring your loved one receives consistent, dedicated attention beyond the facility's schedule.
Do I need to have an aged care package to use Like Family?
No, you can pay directly for Like Family services using your credit card.
