Aged Care Pricing: Support up to 66% less than traditional providers
Discover the smarter choice for your care and find high quality support that feels like family. Our flat rates are significantly lower than the industry average, ensuring your budget delivers more support hours and greater independence.
Maximise your budget
Flat rates up to 66% cheaper on weekends and public holidays
Transparent Pricing
Zero hidden fees or unexpected charges
Risk-free payment
You only pay for the services once bookings have been completed and confirmed
Support at Home Pricing
If you are using your Support at Home package, our platform is designed to stretch your budget further, maximising the care hours you receive.
Your Support at Home package is designed to be flexible. Below shows how we maximise your budget for two key service categories compared to the average traditional provider. All Like Family rates below include local transport costs.
Support at Home pricing
Everyday Living & Social Support
All our prices are flat rates, regardless of time of day. Transport costs and provider management fees are included within the rate displayed.
Weekday Hourly Rate
Like Family Rate | $66.00 |
Average Traditional Provider | $118.00 |
Save $52.00 (approximately 44% cheaper)
Saturday Hourly Rate
Like Family Rate | $86.00 |
Average Traditional Provider | $170.00 |
Save $84.00 (approximately 49% cheaper)
Sunday Hourly Rate
Like Family Rate | $86.00 |
Average Traditional Provider | $195.00 |
Save $109.00 (approximately 56% cheaper)
Public Holiday Rate
Like Family Rate | $86.00 |
Average Traditional Provider | $256.00 |
Save $170.00 (approximately 66% cheaper)
Personal Care
Personal Care refers to bookings that involve toileting, showering, medication and mobility assistance. Transport costs and provider management fees are included within the rate displayed.
Weekday Hourly Rate
Like Family Rate | $70.00 |
Average Traditional Provider | $124.58 |
Save $54.58 (approximately 44% cheaper)
Saturday Hourly Rate
Like Family Rate | $92.00 |
Average Traditional Provider | $173.28 |
Save $81.28 (approximately 47% cheaper)
Sunday Hourly Rate
Like Family Rate | $92.00 |
Average Traditional Provider | $201.63 |
Save $109.63 (approximately 54% cheaper)
Public Holiday Rate
Like Family Rate | $92.00 |
Average Traditional Provider | $263.18 |
Save $171.18 (approximately 65% cheaper)
Co-Payment Clarity: Ensuring your contribution buys more
If the government requires you to make a mandatory co-contribution, that fee is applied as a percentage of the hourly rate for non-clinical services. Clinical services (like nursing) are fully government-subsidised and do not require a co-contribution.
Choosing Like Family for personal care, social care and everyday living means you pay less, and your overall package funds stretch significantly further.
How a 30% Co-contribution works (using weekday social support)
| Traditional Provider ($118/hr) | |
|---|---|
Your 30% payment | $35.40 |
Net cost to your package | $82.60 |
| Like Family ($66/hr) | |
|---|---|
Your 30% payment | $19.80 (save $15.60) |
Net cost to your package | $46.20 (save $36.40) |
What your $11,000 Package buys
Even after your Registered Provider management fees are accounted for, choosing Like Family gives you significantly more care hours from you funding.
With an $11,000 annual budget, a traditional provider at $118/hr gives you just 1.6 hours of care per week. Like Family at $66/hr gives you nearly double the care hours for the exact same budget.
Private pay (direct pay) pricing
If you are paying directly, you gain total financial control over your care, completely bypass all mandatory government package management and administration fees, ensuring 100% of your money goes towards your care.
Please note that administration fees and transport are billed separately. Transport is charged at $1 per km.
Everyday Living & Social Support (Private Pay)
Weekday Hourly Rate
Like Family Rate (Social/Everyday Living) | $62 per hour |
Average Traditional Provider | $118 per hour |
Save $56 (approximately 47% cheaper)
Saturday Hourly Rate
Like Family Rate (Social/Everyday Living) | $83.00 per hour |
Average Traditional Provider | $170.00 per hour |
Save $87 (approximately 51% cheaper)
Sunday Hourly Rate
Like Family Rate (Social/Everyday Living) | $83.00 per hour |
Average Traditional Provider | $195.00 per hour |
Save $112.00 (approximately 57% cheaper)
Public Holiday Rate
Like Family Rate (Social/Everyday Living) | $83.00 per hour |
Average Traditional Provider | $256.00 per hour |
Save $173.00 (approximately 67% cheaper)
Personal Care (Private Pay)
Weekday Hourly Rate
Like Family Rate (Social/Everyday Living) | $67.00 per hour |
Average Traditional Provider | $124.58 per hour |
Save $57.58 (approximately 46% cheaper)
Saturday Hourly Rate
Like Family Rate (Social/Everyday Living) | $89.00 per hour |
Average Traditional Provider | $173.28 per hour |
Save $84.28 (approximately 49% cheaper)
Sunday Hourly Rate
Like Family Rate (Social/Everyday Living) | $89.00 per hour |
Average Traditional Provider | $201.63 per hour |
Save $112.63 (approximately 56% cheaper)
Public Holiday Rate
Like Family Rate (Social/Everyday Living) | $89.00 per hour |
Average Traditional Provider | $263.18 per hour |
Save $174.18 (approximately 66% cheaper)
Disclaimer:
The rates displayed on this page are proposed by Like Family based on industry benchmarks and our commitment to fairness and peace of mind for both Members and Social Carers. However, these rates are not fixed. Members and Social Carers are welcome to discuss and agree on alternative rates that best suit their individual needs and circumstances. If you wish to alter your rate, please contact us to discuss your preferences.
Meredith, NSW
Like Family has the passionate care without the high price tag. Great value for money for genuine friendly care.
Frequently asked questions
Can I 'top up' my Support at Home package with private payments?
Yes, absolutely. This is one of the biggest advantages of our flexible model. If you reach your annual funding limit or if you want more hours than your package covers, you can seamlessly top up your care hours by paying directly. This ensures your support remains uninterrupted, allowing you to use our highly competitive private pay rates to continue receiving care whenever you need it.
Speak to our friendly customer care team about this.
How does my mandatory co-payment work with your platform?
Our model is designed to ensure your co-payment buys you maximum value.
The Co-Payment Still Applies: If the government assesses you as needing to pay a co-contribution (or co-payment), that mandatory fee is still charged by your Registered Provider (RP).
The Benefit: Since our hourly rates are up to 66% lower than traditional providers, your co-payment (and your overall package funding) effectively purchases significantly more hours of direct care when you use our platform
The Outcome: You avoid the frustration of having your co-payment instantly consumed by high administrative and hourly fees, guaranteeing you get tangible support for your contribution.
Why are your rates so much lower than traditional providers?
Our entire model is built for value and ease. As a streamlined digital platform, we connect you directly with your Social Carer, removing unnecessary layers of communication, scheduling and bureacracy that drive up costs.
This low-overhead approach allows us to set highly competitive flat rates that are up to 66% cheaper than the industry average, while still ensuring your Social Carer earns a fair rate and retains the choice to accept or decline any booking.
Does a lower price mean lower quality care?
Quite the opposite. We believe your control equals higher quality. Our rigorous vetting ensures experience, but the critical difference is the relationship:
- Motivation for Continuity: Our Social Carers are independent and know that continuing a successful working relationship depends directly on your satisfaction. This fosters higher dedication, better punctuality, and consistent quality, unlike traditional employees who are often rotated between dozens of clients and may lack that long-term commitment.
- Your Choice: You choose your own perfect match through our platform, guaranteeing a better connection than traditional arbitrary assignments.
Are there any hidden fees, platform fees, or membership costs?
Absolutely not. Our pricing is completely transparent. We charge zero hidden fees, zero membership fees, and zero annual platform fees. You only pay for the direct hours of care you receive
Do I have to pay my Social Carer directly?
No. All payments are handled securely through our platform. Whether you are paying privately (via credit card) or using your Support at Home funding (via invoicing your Registered Provider), we manage the financial transaction on behalf of the carers so you and your carer can focus purely on the support.
Do you offer Personal Care services (e.g., showering or mobility assistance)?
Yes. We offer a comprehensive range of support, including essential Personal Care services, in addition to Everyday Living and Social Support. Pricing for these services are slightly higher than for social care and Everyday Living as Carers need to be qualified with a Certifcate 3 or Certificate 4 or through professional experience and references.
Do you provide Clinical or Nursing services
No, we do not provide clinical or specialised nursing services (such as wound care, medication management requiring RN supervision, or complex allied health treatments). Our platform specialises in high-quality non-clinical support (Social Support, Everyday Living, and Personal Care), which are the services proven to help you maintain independence and stay at home longer.
If you require clinical or nursing support:
- If you have Support at Home Funding: Please contact your Registered Support at Home Provider (RP) directly. They are required to arrange the clinical services you need through your package.
- If you are Private Paying: Please consult with your General Practitioner (GP), who can provide referrals to private, local home nursing agencies or other specialized health providers in your area.
Can I use your platform to find companionship for someone living in a Residential Aged Care facility?
Yes, absolutely! Our platform is an ideal solution for finding personalised social support and companionship for residents in aged care. Residential facilities typically focus on clinical and core care, often leaving a gap in social and meaningful engagement.
You can use our platform to:
- Find a perfect match who shares interests with your loved one.
- Book sessions purely for companionship, activities, outings, or one-on-one time.
- Pay privately for these additional hours of support and connection, ensuring your loved one receives consistent, dedicated attention beyond the facility's schedule.
Do I need to have an aged care package to use Like Family?
No, you can pay directly for Like Family services using your credit card.
