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Hi, my name is Jodi, I’m currently working at Woolworths , I’ve worked with the company for 20 years. My experience of customer service has taught me a great deal about people in all walks of life. Over the years I have developed a level of empathy that allows me to connect to people on all levels. I have also developed strong problem solving skills that leads me to my ability to manage conflict and deal with people as individuals. My time management skills allow me to efficiently complete tasks as required unsupervised. My happy easy going nature allows customers to earn my trust. 15 years ago my father passed away leaving my mother on her own .I am the youngest of 6 children .My mothers health declined and I opened my home that has a self contained area for mum to live in . My mother doesn’t drive so I take her to her medical appointments and I have assumed a duty of care for her . During this period I have maintained working part time ,caring for my mother, raising my two children and run a household , being a caregiver to my mum has given me insight into the challenges and responsibilities and the rewards of caring for people who are aging.Im a highly self motivated and a conscientious person,I have always worked well in a team and independently. I always put people needs first I’m a caring and compassionate person and have always treated the elderly with respect I have always connected and bonded with the older generations. I’ve been volunteering with the Smith Family , as they run an organisation in helping out students after school called The Learning Club. It runs one day a week for One hour ,as it helps out the parents that work late , or as some parents say they don’t argue with there children trying to get there homework done . I’ve been helping the students out at Seven Hills Public School for one year , helping them with reading , mathematics , assignments and computer work . Working with students range from kindergarten to year Six , as there’s all different cultures and children with disabilities . I’ve been working with the students and I see a big difference in the children as some didn’t want to be there or do there homework , they wanted to sit and play games ,but as the weeks went by they got to know what learning club was all about and that the volunteers are here to help. It makes me happy that I can help these students in anyway I can , as some like to read in groups or one on one ,I like to give out little rewards as it encourages the students and have a positive attitude to help them achieve there goals through school. Having one on one with a student is nice as you get to know where they need help in there schooling, or they like to talk about what there doing on the weekend as they know that they can trust me and talk to me about different things . The parents pick there children up at 4 , we let them know what was completed .Some students don’t want to leave but they all walk away happy and look forward to coming back the following week for another hour of fun . This has given me a great deal of self satisfaction that I’m proud of . A favourite quote of mine is: Push yourself , Because know one else will do it ..