Looking for an alternative to Kynd?
If you were using Kynd and now need to find an alternative, you’re not alone.
We understand how disruptive an unexpected change in care can be, which is why our team steps in early to guide you through the transition and keep things moving smoothly.

If you were using Kynd, here’s what to expect

For Kynd members
If you were receiving care through Kynd, we help you continue disability support or personal care without disruption.
A short call helps us understand your needs and timing, then we prioritise your onboarding so you can move forward with clarity and support.
- Fill in the form above or call us on 1800 545 332
- We'll match you with a suitable support worker, or help you bring a carer you already trust
- We'll continue providing priority support until you feel settled and comfortable

For Kynd support workers
If you were working as a support worker through Kynd, we understand the uncertainty this creates.
We keep things simple by guiding you through onboarding and next steps on a short call.
- Fill in the form above or call us on 1800 545 332
- We'll help you learn about onboarding and how to get registered quickly
- Start working with clear rates and ongoing support and safeguards
Frequently asked questions
What’s the main difference between Kynd and Like Family?
In terms of services, we provide the same type of support work as an Australian NDIS registered platform provider. We provide social care and personal care for older people, people with disability, and families needing support - with a special focus on genuine connection and relationships.
One of the biggest differences between Kynd and Like Family is how pricing works.
Like Family uses flat, transparent hourly rates rather than negotiating different rates with each support worker. This removes awkward pricing conversations and gives you certainty about costs from the start. See our pricing here.
Our rates are also set around 11% below the NDIS price limit, which means your funding goes further without needing to renegotiate or rebalance your budget. Because the rate stays the same across support workers, changing or adding carers is simpler and more seamless, especially during times of disruption.
For many families, this combination of transparency, affordability, and consistency reduces stress and makes ongoing care easier to manage.
What should I do if I was using Kynd for care?
If you were using Kynd for disability support, social care, personal care, or aged care, the most important step is ensuring care continues without interruption.
We can help you with this process. Please fill in the form at the top of the page or call us on 1800 545 332 and our team will help you with the next steps.
How quickly can care continue after leaving Kynd?
In many cases, care can continue within a few days. We prioritise people affected by platform closures and handle most of the process through a short phone call, including understanding your needs, arranging matching, and explaining next steps.
If your case is extremely urgent, please call us on 1800 545 332
Can I bring my existing carer with me?
Yes. If you already have a support worker you trust, we can help you bring your carer with you where appropriate. This can reduce disruption and help maintain continuity of care during the transition.
What types of care do you provide?
Like Family provides both social care and personal care, including companionship, help with daily activities, mobility support, and personal assistance delivered with dignity and respect.
We help those with disabilities and in aged care, and we can work with any funding package you may have, whether it be NDIS, Support at Home or privately paid.
Are support workers vetted and qualified?
All support workers complete screening and safety checks and have relevant qualifications or experience in aged care, disability, or personal care. This helps families feel confident welcoming a support worker into their home.
I’m a support worker from Kynd. What are my options?
If you were working as a support worker through Kynd, you can join Like Family and continue working with families or find new matches. We prioritise onboarding for carers affected by platform closures and guide you through the process on a call.
If you would rather use our self-signup process, please sign up here
How do I get started?
You can fill in the form above or call us on 1800 545 332. A short conversation allows us to understand your situation and do the heavy lifting for you.
How is Like Family different?
Born from the founders caring for their own parents through serious illness, Like Family has spent over 10 years delivering millions of hours of affordable support and care to help people feel valued, connected and supported in everyday life.
The Like Family promise
We go above and beyond to match members with carers who feel like family, ensuring every connection is built on trust, compatibility, and genuine care.

Only the best
We carefully select carers we’d trust with our own families, accepting fewer applicants to ensure quality.
Five free meet-and-greets
Find your ideal carer without using your support funding.
Dedicated support
Our team is here to help with matching you with the right carer until you feel confident and connected.
How it works


1
Tell us what you need
Our application only takes 5 minutes and lets us know about your needs, hobbies, goals and preferences.


2
Choose your favourite carer
Based on your personality and preferences we’ll show you your best matches. You choose which one you like best.


3
Make your booking
Your first session is free to make sure you get along. Once you’ve found your forever carer, set up hang outs at a frequency that suits you.


4
Manage everything from one handy app
Stay organised and in control with our easy to use app. Track your bookings, communicate with your carers, and access support whenever you need it.





