Cyra

Pakenham, Victoria

COVID-19: Fully vaccinated
First Aid Qualified
NDIS Worker Check
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    With 100+ five-star reviews and 5 free meet and greets, you can find the right Social Carer with confidence

    Peace of mind built in

    Every booking is protected by insurance, safety checks, and a dedicated support team

    Admin, handled for you

    We help manage your invoices, payments, and records so you can focus on your goals

    Reliable support network

    If your Carer is away, we'll help you find a trusted replacement to keep your care consistent

About


Through my Certificate III in Individual Support and my hands-on work as a Personal Care Assistant at Menarocklife and a Support Worker with Silverchain, I discovered how rewarding it is to provide care that improves someone’s daily life and well-being. My background in customer service also taught me to actively listen, communicate clearly, and resolve issues calmly — skills that transfer naturally into caring roles. I believe I will be good at this role because I am patient, empathetic, and able to stay calm under pressure while ensuring people feel safe, respected, and cared for. I am passionate about helping others and contributing to their well-being, whether through personal care, social support, or simply being a good listener. My key skills include effective communication, active listening, multitasking, and working well both independently and in a team. I also have strong time management and problem-solving abilities. Outside of work, I enjoy cooking, which I developed further while working at Nando’s, and spending time in community-focused activities that promote connection and support. I bring a unique combination of customer service and care experience. My years of working in customer-focused roles with American Express, United Airlines, and DoorDash trained me to stay professional and solution-focused, even in stressful situations. This background complements my current work in aged care and disability support, where patience, empathy, and clear communication are vital. I am also reliable, adaptable, and committed to continuous learning, with up-to-date certifications in First Aid, CPR, and NDIS requirements.


Work Experience + Qualifications


Qualifications


Certifications


First Aid Qualified
NDIS Worker Check

Services


Skills training
Event buddy
Transport
Health & wellbeing
Outdoor adventures
Cooking
Arts & crafts

Interests


DIY Projects
Scrapbooking
Baking
Billiards
Music (listening)
Walking

Recommendations


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Training & Awards


Offers support for Mealtime Management Plans

Offers support for Mealtime Management Plans

Received both doses of COVID-19 vaccination

Received both doses of COVID-19 vaccination

Social Carer Academy

NDIS Worker Orientation Module

Supporting Safe and Enjoyable Meals

Covid-19

Understanding Disability and Ageing

Putting Passion to Purpose

Connecting to Community

Developing Practical Support Skills

Communication and Problem Solving