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About
I am deeply committed to improving the lives of others, particularly in aged care and disability support. My experience at Smarter Living Choices in Orange has reinforced this passion, allowing me to provide dedicated care in a similar role. With over a decade of experience in client-centered assessments, I have worked as a Home Support Assessor under My Aged Care (Prince of Wales Hospital and Catholic Health Care), developing personalised care plans and building meaningful relationships with clients. I am driven by a strong belief in dignity, inclusion, and equity for all individuals. My ability to build trust, maintain professional boundaries, and uphold best practices in client care makes me well-suited for this role. I am passionate about providing holistic care and support for individuals from diverse backgrounds. My skills include effective communication, case management, and problem-solving. My strong background in customer service and administration ensures that I can efficiently coordinate services and meet clients' needs. My continuous learning—such as completing Mental Health First Aid and courses on dementia and hoarding recovery—demonstrates my commitment to professional growth. I am a compassionate and highly skilled communicator, dedicated to supporting individuals with care and understanding. Whether working collaboratively or independently, I bring empathy to my role, ensuring every client feels heard, valued, and supported. My experience in home support assessments, disability support, and customer service management has strengthened my ability to create meaningful, goal-oriented care plans tailored to each individual’s needs. By fostering strong relationships with clients and service providers, I strive to enhance well-being and promote independence. My commitment to exceptional care is reflected in consistently exceeding key performance indicators and being recognised for making a genuine difference in the lives of those I support.
Work Experience + Qualifications
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Recommendations
HammondCare - Emma
4 months ago
Please let Vanessa F know that her well written, thoroughly detailed client progress notes are vey well received on our end. Thanks to Vanessa for assisting two clients today, the early morning transport for client to attend a medical appointment at a distance and arranged last minute was appreciated.
Training & Awards
Offers support for Mealtime Management Plans
Received both doses of COVID-19 vaccination & booster
Social Carer Academy
NDIS Worker Orientation Module
Supporting Safe and Enjoyable Meals
Covid-19
Understanding Disability and Ageing
Putting Passion to Purpose
Connecting to Community
Developing Practical Support Skills
Communication and Problem Solving