A Social Carer wearing a headscarf laughing with a laughing woman carrying a vision impairment cane inside a clothing store.

NDIS Disability Support

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We’re proud to have provided more than 50,000 hours (and counting!) of bonus disability support in our Members’ NDIS budgets, thanks for our affordable rates.

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Get the most out of your NDIS funding

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No prepayments, no hidden fees. Just $42 per hour.

With Like Family, you only pay for the time you spend with your Social Carer. Payment is made upon completion and there are no hidden fees, even for credit card transactions.

One woman is tapping on something on a younger woman’s phone screen while they both look on.

Carers who really care.

Each of our Social Carers goes through a rigorous vetting and onboarding process to ensure they meet Like Family standards. This includes an online values test, a face-to-face interview, reference checks and a police check.

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You are in control.

You can choose a Social Carer in your local area who best aligns with what you need. You’re able to decide what care you require and communicate your expectations right from the very beginning.

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Exceptional customer service.

Our customer service team is committed to making your Like Family journey as simple as possible and helping you find the right fit for your needs. Whatever help you need, we’re here.

Our Services

A paint tube and a paintbrush
Arts & craft
A gas stove
Meal prep and groceries
A ticket stub
Event buddy
two playing cards
Fun & games
a kettlebell
Health & Wellbeing
an iron
Household tasks
a tent, the moon and two stars
Outdoor adventures
an iMac
Skills training

Frequently asked questions

It can be frustrating having a different carer arrive each time, huh? With Like Family, you can choose to hire the same Social Carer regularly if you or your loved one want a familiar friendly face. 

No. But we can connect you with the appropriate services. We collaborate with a number of care providers so you can get our quality companionship combined with expert nursing and medical care from our partners — all within your budget. 

We want care to be accessible and sustainable, regardless of your budget. Our focus on community participation is designed to maximise the amount of care our members receive, so they can set bigger and better goals for their Core Supports and Capacity Building plans. That’s why our rate is 30% less on weekdays and 50% less on weekends than the NDIS reference rates. 

No. You only pay for the time you spend with a Social Carer. There are no added fees, not even for credit card payments. 

Whatever your activity, it’s the same $42 an hour. Our Social Carers provide companionship and non-medical services. If you need personal care or medical care services, we can connect you with our partner network. 

Ready to team up with a local who cares?