NDIS Disability Support Services

Like Family’s disability support workers are the most diverse and rigorously vetted in Australia, giving you unparalleled choice and control over NDIS support services for those living with disability.

While other NDIS providers are essential for your medical needs, we're here to help you gain independence, learn new skills, and enjoy life.

Find a support worker in your local area today!

A support worker and member laughing while playing cards
Registered NDIS-provider since 2016
1M+ support hours delivered across Australia
4.6 star Google rating

Get more hours out of your budget with Like Family

Our 1:1 rates are 11% below the NDIS price limit for social supports. Whether you’re an NDIS participant or paying privately, we’ll help you get more hours out of your budget.

My Weekly Support Budget

per week

$0
$2000
16.1hours/week with Like Family
14.2hours/week at NDIS limit
Thats ~98 extra hours of support over 1 year!

Our disability support services

A Like Family Carer and Member in a wheelchair out in the community

Community & Social

Companionship

Community access

Getting out and about

Event buddy

A Like Family Carer and Member meal prepping together

Personal Care

Moving safely

Meal assistance

Showering & hygiene

Dressing & grooming

Medication reminders

A Like Family Member (child) and their mum smiling at the camera

Health & Wellbeing

Fitness & exercise

Appointments

Health and wellbeing support

Enjoy life with the right support

Support worker playing guitar with a young member enjoying the music

Match with experienced, vetted Carers in your community

Each of our support workers, goes through a rigorous vetting and onboarding process to ensure they meet Like Family standards.

This includes an online values test, an online induction, police and reference checks, and an NDIS Worker Check (for those supporting NDIS participants).

A member laughing with a Social Carer holding a basketball

Easily find the right fit for your needs and lifestyle

At Like Family, it’s not just about care, it’s about connection. Our Carers are as diverse as our members, so you can easily find a Carer who you trust and suits your personality, interests and needs.

All new Members get 5 free meet & greets - so you can take your time to find the Carers who feels just right for you.

Several Like Family workers in red shirts smiling at the camera

Exceptional customer service

Our Customer Care team is committed to making your Like Family journey as simple as possible and helping you find the perfect fit for your needs. Whatever help you need, we’re here.

See What the Community is Saying

We're proud to have an average 4.6/5 Google rating from over 150 reviews

Support worker assisting a member in a wheelchair pointing out a window

Simple and affordable rates

Our disability support services start at $62 per hour, which is 11% below the NDIS price guide for 1:1 social supports. We also offer group bookings (with one or two other Members), overnight care, and online video bookings.

Whether you're an NDIS participant or you’re paying out of pocket, our services are affordable regardless of your funding.

Co-founder Mat and his mum

Our story

When Mat was 26, both his mum and dad were diagnosed with life-threatening illnesses. He and his partner Jenna quickly realised that while medical care was essential, what his parents really needed was company, someone to spend time with, share experiences, and help them stay connected to their community. They needed someone like family when Mat and Jenna couldn’t be there.

That’s how Like Family was born, to connect people with Social Carers who do more than just a job. They become a meaningful part of someone’s life, providing support, friendship, and a sense of belonging.

We’re here to support you

Book a FREE Consultation Call
Starting support can feel overwhelming. There’s a lot to think about, and it’s not always clear what the right kind of support looks like, or where to begin.

This consultation is designed to take that weight off your shoulders.

We’ll guide the conversation and help turn uncertainty into something clear and actionable. Together, we’ll:

  • Understand your situation, routine, and what matters most to you
  • Explore the kind of support that would genuinely make a difference
  • Shape your needs into a clear plan and next step
  • Get everything set up so the right carers can come to you

Frequently asked questions

It can be frustrating having a different carer arrive each time. With Like Family, you can choose to hire the same Social Carer regularly if you or your loved one want a familiar friendly face.

No. But we can connect you with the appropriate services. We collaborate with a number of care providers so you can get our quality companionship combined with expert nursing and medical care from our partners — all within your budget.

No. You only pay for the time you spend with your Social Carer. We do not add additional fees, not even for credit card payments.

Whatever your activity, it’s the same hourly rate (apart from group bookings and sleepover support). Our support workers provide social care and non-medical services. If you need medical care services, we can connect you with our partner network. Reach out to us at hello@likefamily.com.au.

The National Disability Insurance Scheme (NDIS) is a government initiative to fund disability support services in Australia. The NDIS gives people with disability greater access to and control over the disability supports they use.

You can use five NDIS support categories with us: Assistance with Daily Life, Assistance with Social and Community Participation, Increased Social and Community Participation, Improved Daily Living, and Improved Health and Wellbeing.

How you use your funding will depend on what's reasonable and necessary to help you achieve your goals.

What is a NDIS Support Worker?

Understanding the vital role of an NDIS support worker

An NDIS support worker empowers National Disability Insurance Scheme (NDIS) participants to live more independent and fulfilling lives. 

At Like Family, our NDIS support workers – whom we affectionately call Social Carers – go beyond traditional care. We focus on fostering genuine connections and supporting participants to actively engage in their communities, build meaningful relationships, and pursue their passions.


What our Like Family NDIS support workers do:

Our compassionate NDIS Social Carers assist with activities that promote social inclusion and personal growth. These can include:

  • Social connection & companionship: Providing friendly companionship, engaging in conversations, and offering emotional support to combat loneliness and isolation.

  • Community participation: Supporting participants to attend social events, join clubs, access local services, and participate in activities they enjoy.

  • Transportation assistance: Helping with getting to appointments, social gatherings, and other important destinations.

  • Skill development: Assisting with learning new skills, building confidence, and promoting independence in daily living.

  • Light household tasks: Offering support with meal preparation, tidying, and other light household duties to create a comfortable living environment.

  • Support during outings & events: Accompanying participants to appointments, social outings, recreational activities, and other events, ensuring they feel supported and included.


Our approach is always person-centred. This means our NDIS support workers take the time to understand each participant's individual needs, preferences, and goals, and provides them with respectful support that is empowering and truly makes a difference.


How to find the right NDIS support worker for your needs

Choosing the appropriate disability support worker is about finding someone who truly understands and empowers you. 

Start by clearly defining your support needs and goals – what assistance will make the most significant difference in your life? 

Then, consider the kind of personality you'd connect with and feel comfortable around.

While connection matters, make sure your support worker has a valid NDIS Worker Screening Check and any relevant experience or skills for your needs. 

Don't hesitate to ask questions about their experience, approach to support, and communication style. And try to take advantage of introductory meetings to see if there's a good personal fit.

Ultimately, trust your instincts. The right social carer will not only assist you with tasks but also support your independence and help you achieve your goals. 

At Like Family, we help you connect with individuals who are both capable and caring, ensuring you find someone who truly enhances your life.


Why choose Like Family for your NDIS support worker needs?

When you're looking for an NDIS support worker, you want someone reliable, trustworthy, and genuinely committed to making a positive impact on your life. At Like Family, we've built our community of Social Carers with these values at heart. 

Here are some key benefits of choosing a disability support worker through our platform:

Genuine connections with caring individuals

We believe that support goes beyond just tasks. Our support workers are chosen not only for their skills, but also for their empathy and ability to build meaningful relationships with participants. You'll find a support worker who truly cares and understands your unique needs.

Affordable and flexible support 

We offer competitive rates, helping you maximise your NDIS funding to access the support you require when you need it. Our flexible platform allows you to find support workers who fit your schedule and preferences.

Rigorous vetting and safety checks

Your safety and well-being are our top priorities. All our NDIS support workers undergo thorough background checks, including NDIS Worker Screening Checks, ensuring you connect with trusted and verified individuals.

Focus on social inclusion and community engagement

Unlike traditional care models, our NDIS support workers are specifically focused on helping you connect with your community, participate in social activities, and build a fulfilling social life. We believe in empowering you to live life to the fullest.

Transparent profiles and easy matching

Our platform provides detailed profiles of our Social Carers, allowing you to learn about their experience, interests, and availability. Our easy-to-use matching system helps you find the NDIS support worker who is the best fit for your individual needs and personality.

Opportunity to “Meet and Greet”

We understand the importance of finding the right match. We offer members up to five free "Meet and Greet" sessions, allowing you to connect before committing to ongoing support. We want to ensure you feel comfortable and confident in your choice of disability support worker.

Empowering independence and achieving goals

Our NDIS Support Workers are dedicated to helping you achieve your goals and build greater independence. They provide the support you need to develop new skills, participate in activities you enjoy, and live life on your terms.

Mat and Jenna

Connect with a Social Carer who feels like family

With over 1 million hours of care provided, our Social Carers are as diverse as our members - so you can find the support that is right for you.