Like Family | Locals Caring for Locals

Aged Care Support

We work with self-managed Home Care Package providers so we can give you support that complements the care you’re receiving.

Get the most out of your Home Care Package.

An elderly gentleman playing cards with a young man outside in a park.

No prepayments, no hidden fees. Just $42 per hour.

With Like Family, you only pay for the time you spend with your Social Carer. Payment is made upon completion and there are no hidden fees, even for credit card transactions.

An elderly woman sitting on the couch with a younger woman laughing and talking.

Carers who really care.

Each of our Social Carers goes through a rigorous vetting and onboarding process to ensure they meet Like Family standards. This includes an online values test, a face-to-face interview, reference checks and a police check.

An elderly man and a young woman doing grocery shopping. He is holding a basket she is putting bananas into.

It’s always your choice.

You can choose a Social Carer in your local area who best aligns with what you need. You’re able to decide what care you require and communicate your expectations right from the very beginning.

A group of people in red tee shirts standing in an office with a table full of food in front of them.

Exceptional customer service.

Our customer service team is committed to making your Like Family journey as simple as possible and helping you find the right fit for your needs. Whatever help you need, we’re here.

Arts & craft

Meal prep and groceries

Event buddy

Fun & games

Health & Wellbeing

Household tasks

Outdoor adventures

Skills training

You allow people like me to continue receiving support. Other organisations increased their prices and we can no longer afford them. You can really tell the difference between your people and other organisations (who are only in it for the money).
Annie, Beverly Hills, NSW

Frequently asked questions

Do you offer nursing or medical care?

No. But we can connect you with the appropriate services. We collaborate with a number of care providers so you can get our quality companionship combined with expert nursing and medical care from our partners — all within your budget.

What if I already have a Home Care Package?

That’s okay! Just nominate Like Family, so we can work with your existing arrangement. We offer choice and flexibility in line with Consumer Directed Care.

For information on how to access Australian Government-funded aged care services check out theMy Aged Care website.

What if I don’t have a Home Care Package?

That’s fine too! If you are in the process of waiting for an Aged Care Assessment (ACAT) or Regional Assessment Service (RAS), or you don’t have a Home Care Package, you can still use our services. Many of our Care Seekers pay out-of-pocket via credit card and we have flexible payment options available.

For information on how to access Australian Government-funded aged care services check out theMy Aged Care website.

Is there a prepayment, lock-in or subscription fee?

No. You only pay for the time you spend with a Social Carer. There are no added fees, not even for credit card payments.

Does the price change based on the services provided?

Whatever your activity, it’s the same $42 an hour. Our Social Carers provide companionship and non-medical services. If you need personal care or medical care services, we can connect you with our partner network.

What do I need to get ready?

Simply provide us with the name and contact details of the person or provider who manages your Home Care Package. We’ll do the rest.