No prepayments, no hidden fees. Just $42 per hour.
With Like Family, you only pay for the time you spend with your Social Carer. Payment is made upon completion and there are no hidden fees, even for credit card transactions.
Aged Care Support
We work with self-managed Home Care Package providers so we can give you support that complements the care you’re receiving.
Sign UpGet the most out of your Home Care Package.
Carers who really care.
Each of our Social Carers goes through a rigorous vetting and onboarding process to ensure they meet Like Family standards. This includes an online values test, a face-to-face interview, reference checks and a police check.
It’s always your choice.
You can choose a Social Carer in your local area who best aligns with what you need. You’re able to decide what care you require and communicate your expectations right from the very beginning.
Exceptional customer service.
Our customer service team is committed to making your Like Family journey as simple as possible and helping you find the right fit for your needs. Whatever help you need, we’re here.
Our Services
Our Social Carers visit private residences, nursing homes and residential care facilities. We can provide care and general support within the elderly community, and help with transportation, companionship, errands, attending appointments, and help with cooking and cleaning. And that’s just the beginning!
Arts & craft
Meal prep and groceries
Event buddy
Fun & games
Health & Wellbeing
Household tasks
Outdoor adventures
Skills training
Frequently asked questions
Do you offer nursing or medical care?
No. But we can connect you with the appropriate services. We collaborate with a number of care providers so you can get our quality companionship combined with expert nursing and medical care from our partners — all within your budget.
What if I already have a Home Care Package?
That’s okay! Just nominate Like Family, so we can work with your existing arrangement. We offer choice and flexibility in line with Consumer Directed Care.
For information on how to access Australian Government-funded aged care services check out theMy Aged Care website.
What if I don’t have a Home Care Package?
That’s fine too! If you are in the process of waiting for an Aged Care Assessment (ACAT) or Regional Assessment Service (RAS), or you don’t have a Home Care Package, you can still use our services. Many of our Care Seekers pay out-of-pocket via credit card and we have flexible payment options available.
For information on how to access Australian Government-funded aged care services check out theMy Aged Care website.
Is there a prepayment, lock-in or subscription fee?
No. You only pay for the time you spend with a Social Carer. There are no added fees, not even for credit card payments.
Does the price change based on the services provided?
Whatever your activity, it’s the same $42 an hour. Our Social Carers provide companionship and non-medical services. If you need personal care or medical care services, we can connect you with our partner network.
What do I need to get ready?
Simply provide us with the name and contact details of the person or provider who manages your Home Care Package. We’ll do the rest.
Ready to team up with a local who cares?
