Meet Denise, a mother of two kids who receive NDIS supports.

Like Family works with parents throughout New South Wales, Victoria and Queensland. Our friendly team are proud to help parents choose the right support for their children. Here are three benefits we provide to parents looking for respite, or to support their children live independently.

1.       Passionate, Thoroughly Vetted Social Carers

Our Social Carers are everyday people who want to help people and make a positive change in the community. Before someone comes onboard as a Social Carer, they are carefully screened and undergo a rigorous onboarding process including Police Checks, Reference Checks, an Online Values Test, a face-to-face Induction and more.

Unlike many other providers, we don’t just endlessly rotate staff. As a parent you or your child have complete choice and control of who you engage. If your child has found someone they like, there is no need to endure the frustration of repeating instructions to new disability support workers. You can choose to see the same Social Carer with regular Activities each week.

2.       Free of Charge Meet & Greet

A Meet and Greet is a great way for you and the Social Carer to be introduced prior to bookings, and have a brief chat to break the ice. This Meet and Greet is not charged.

It is recommended the meeting should run between fifteen to thirty minutes, and should be hosted either at your home, a local café or even via an online video meeting.

A Meet and Greet is the perfect opportunity for the Member to determine if the Social Carer is the right fit for them, as well as to run through logistical points such as the regular time and days the service will be required.

3.       Quick and Easy to Get Started

The very first step is to create a profile, you can do this HERE.

From there, simply follow the steps to create an account. In order to be matched with a Social Carer.

For more information, call our top-rated customer service team on 1800 545 332 from 8am-6pm Monday to Friday, with live chat available outside these hours.