Are you looking to make a meaningful difference in the lives of people with disabilities? Becoming a disability support worker with an NDIS Registered Provider such as Like Family is a rewarding path.

A crucial step for anyone seeking to work in this sector is obtaining an NDIS Worker Screening Check (also commonly known as an NDIS Screening Check or NDIS Workers Check). This national assessment is designed to ensure the safety and wellbeing of NDIS participants.

Registered NDIS providers are legally obligated to engage only with disability support workers who have been cleared for specific "risk-assessed" roles. This means that securing an NDIS Worker Screening Check significantly broadens your employment prospects and demonstrates your commitment to providing safe and trustworthy support to NDIS participants.

If you're ready to apply for your NDIS Worker Screening Check, this guide will help you with the process, what it involves, and how it varies across different Australian states and territories.

What is an NDIS Worker Screening Check?

The NDIS Worker Screening Check, which commenced in February 2021, establishes a consistent national standard for all support workers across Australia engaged in "risk-assessed" roles.

Each Australian state and territory operates its own dedicated Worker Screening Unit. These units are responsible for processing NDIS Worker Screening Check applications and conducting comprehensive risk assessments to determine if an applicant is cleared or excluded from a specific role.

As part of this rigorous process, the screening units will review an applicant's:

  • Criminal history
  • Workplace misconduct
  • Apprehended Violence Orders (AVOs)
  • Past employment
  • Juvenile offences
  • Any other information that may indicate a potential risk to people with disability

This makes the NDIS Worker Screening Check a more thorough and comprehensive assessment than a standard Police Check.

Once cleared, your NDIS Worker Screening Check is generally valid for five years and is recognised across all Australian states and territories, unless it is surrendered or revoked.

Who needs an NDIS Worker Screening Check?

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Photo by Brooke Cagle / Unsplash

An NDIS Worker Screening Check is mandatory if you work or volunteer for an NDIS registered provider in a risk-assessed role. This includes individuals who are:

  • Directly involved in delivering specific supports or services to people with disability.
  • Likely to have "more than incidental contact" with people with disability. This means any regular interaction with NDIS participants, whether in person, over the phone, or online. It also covers building relationships as part of your role or working with many participants while providing direct support."
  • Considered "key personnel" within a company, such as a CEO or Board Member.

How can I apply for an NDIS Worker Screening Check?

The process of applying for an NDIS Worker Screening Check will differ according to the state or territory in which you are located. Here's a quick breakdown of the requirements and application costs for the states that Like Family operates in.

New South Wales

  • Term: NDIS Worker Check (NDISWC)
  • Where to apply: Service NSW
  • Cost: $107. Free for volunteers.
  • Valid for: 5 years. The certification is digital; you won't receive a physical card
  • Contact: Service NSW website

Process:

  1. Begin your application online via the Service NSW website.
  2. As part of the process, you will need to provide details for 4 current and original identity documents from 3 categories (e.g., Australian driver's licence, passport, Medicare card, utility bill). Digital government-issued documents (like a NSW digital driver licence) are accepted.
  3. You must visit a Service NSW Centre within 14 days of completing your online application to have your original identity documents sighted, pay the fee, and have your photo taken.
  4. Your employer (or nominated NDIS provider) will then need to verify your application via the NDIS Worker Screening Database.

Victoria

  • Where to apply: Service Victoria
  • Cost: $135.50. Free for volunteers
  • Valid for: 5 years
  • Contact: Service Victoria via the 'Vicky' chat function or by phone on 1300 652 879 (Monday to Friday, 9am to 4pm).

Process:

  1. The application is completed entirely online via Service Victoria.
  2. You will need to register or log in to your Service Victoria account.
  3. Verify your identity using acceptable documents (e.g., Australian passport or birth certificate, Australian driver's licence, Medicare card).
  4. Submit identification documents for police and background checks, provide your work details, and consent to the check. You must have your employer's NDIS Employer ID.
  5. Your NDIS Check application will then need to be verified by the employer you nominated in your application.

Queensland

  • Term: NDIS worker screening clearance
  • Where to apply: Disability Worker Screening
  • Cost: From $156. Free for volunteers
  • Valid for: 5 years
  • Contact: Worker Screening Unit on 1800 183 690

Process:

  1. The application process is completed completely online via the Disability Worker Screening website.
  2. You will need a Customer Reference Number (CRN) from the Queensland Department of Transport and Main Roads (TMR) to verify your identity and for your photo. You can find this on your driver's licence or photo identification card. If you don't have one, or your photo is old, you may need to visit a TMR service centre.
  3. If you also require a Working With Children Check (Blue Card), you can complete a combined application for both for a single fee ($171).

South Australia

  • Term: NDIS worker check.
  • Where to apply: sa.gov.au
  • Cost: $140, $71 for tertiary students, free for volunteers
  • Valid for: 5 years
  • Contact: Screening Unit Phone 1300 321 592

Process:

  1. Apply entirely online via the SA government site.
  2. You can apply for multiple checks, such as a Working With Children Check, within the same application.
  3. You will need to provide your identity documents including an Australian driver's licence plus an Australian birth certificate, passport, or citizenship certificate.
  4. Online identity verification (using the Document Verification Service) is available. If unable to verify online, your employer may be able to verify your ID, or you can use a "print and seek verification" option.
  5. Your employer will need to verify your application once submitted.

Tasmania

  • Term: Registration to Work with Vulnerable People (RWVP) with an NDIS Worker Check
  • Where to apply: Dept of Justice
  • Cost: $133.70, $22.92 for volunteers
  • Valid for: 5 years
  • Contact: Phone Dept of Justice - 1300 654 499

Process:

  1. You must apply for Registration to Work with Vulnerable People (RWVP) and select the NDIS endorsement option during the application.
  2. Start your application online via Department of Justice website.
  3. Within 14 days of online application, you must visit a Service Tasmania Centre to provide original proof of identity documents (e.g., 1 Commencement of Identity, 1 Primary Use in Community, 2 Secondary Use documents), have your photo taken, and pay the fee (if not already paid online).
  4. You must have an NDIS employer to apply for the NDIS endorsement, and your employer will need to verify your employment for the application to proceed.

Australian Capital Territory

  • Term: Working With Vulnerable People (WWVP) with NDIS Worker clearance
  • Where to apply: Access Canberra
  • Cost: $157 for paid work, free for volunteers
  • Valid for: 5 years
  • Contact: Access Canberra on 13 22 81

Process:

  1. The application for a WWVP registration with NDIS clearance uses the same forms and processes as a standard WWVP registration.
  2. Apply online through Access Canberra.
  3. You will need to provide 4 identity documents (1 commencement, 1 primary, 2 secondary).
  4. Within 30 days of submitting your online form, you must visit an Access Canberra service centre with your original identity documents to confirm your identity and have your photo taken.
  5. You need to nominate at least one employer (registered NDIS provider, unregistered provider, self-managed participant, or yourself if self-employed) to endorse your NDIS application. You will need their NDIS Employer ID.
  6. If your NDIS clearance is granted, your WWVP registration card will indicate 'NDIS ACTIVITIES – Yes'.

What information do I need for my NDIS Worker Screening Check application?

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Photo by Gabrielle Henderson / Unsplash

When you apply for your NDIS Worker Screening Check, you'll be asked for your employer's details. If you want to become a Like Family support worker, you can list us as an employer and use the details below.

Just keep in mind that you are an independent contractor, and that any other checks you apply for will not be attached to Like Family.

  • Our NDIS Quality and Safeguards Commission number: 4-3LLK-349
  • Our name: Home Care Heroes Pty Ltd trading as Like Family
  • Address: Please enter your residential address as you are an independent contractor

In addition to the above, you will need to provide certain documentation to prove your identity. These requirements will depend on the state or territory you reside in, as detailed in the sections above.

I've applied. What happens next?

It may take days or even several weeks for your state's Screening Unit to process your application, so please be patient.

If you have been cleared, you will be notified via email and/or mail. You will then be able to start supporting NDIS participants (unless you have other requirements to fulfil).

Your NDIS Worker Screening Check outcome will be recorded in the national NDIS Worker Screening Database.

You won't need to upload your check anywhere; you can simply provide your NDIS Worker Screening ID to future employers, and they can confirm the current status of your check in the database.

Become a support worker with Like Family

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Like Family is a proud NDIS provider helping Australians with disability to access quality social and community support.

We have a network of over 3,200+ support workers (who we call Social Carers) who help NDIS participants to increase their independence, participate in the community, and enjoy life to the fullest.

We believe in creating meaningful, long-lasting connections. That's why we're dedicated to matching support workers with the right participant based on age, location, support experience, interests and much more.

If you're interested in becoming a support worker with us, sign up below!